Frequently Asked Questions
Will the Base Scratch My Floors?
No. The wide base is fitted with a non-slip rubber pad, allowing it to grip safely on hardwood, tile, and other floors without scratching or leaving marks.
Can I Adjust the Cane to My Height?
Yes. The shaft offers several height settings, allowing you to adjust the cane to your exact height for the most comfortable and natural posture.
How Do the Built-in Light and Alarm Work?
The built-in LED flashlight turns on with a simple button press to light your way in the dark. The cane also features an emergency alarm that you can activate to call for help when needed.
What Are the Delivery Times?
Delivery usually takes between 8 and 12 business days from the date your order is confirmed. You will receive a tracking email as soon as your order has been shipped.
What If I Am Not Satisfied?
You benefit from our 60-day money-back guarantee. Contact our customer service team, and we will assist you with your return or refund request.
Have another question? Contact us.